Customer Relationship Management (CRM) products and their install base

Customer Relationship Management (CRM) products

161,247 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At iDatalabs, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 101 products in the Customer Relationship Management (CRM) category, and have found 161,247 companies using these products.

Customer Relationship Management (CRM)
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161,247
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

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Get targeted set of companies that use Customer Relationship Management (CRM) products

Product Install base
(# of companies we found using this product)
Market Share (%)
Salesforce.com CRM 76,148 47%
Microsoft Dynamics CRM 14,507 8%
TargetX 7,497 < 5%
SAP CRM 5,450 < 5%
SugarCRM 3,668 < 5%
Siebel Customer Relationship Management (CRM) 3,628 < 5%
Infor CRM 2,821 < 5%
SalesLogix 2,754 < 5%
Oracle Fusion CRM 2,608 < 5%
Swiftpage SalesLogix 2,544 < 5%
Verint 2,465 < 5%
Oracle CRM 2,324 < 5%
ForeSee 1,679 < 5%
Zoho CRM 1,612 < 5%
Amdocs 1,606 < 5%
Sage CRM 1,540 < 5%
Deltek Vision CRM 1,443 < 5%
Goldmine 1,294 < 5%
Convergys 1,193 < 5%
IBM Tealeaf 1,074 < 5%
Pipedrive 1,030 < 5%
Agile CRM 1,029 < 5%
Vtiger 1,018 < 5%
Pivotal CRM 974 < 5%
Veeva Systems 951 < 5%
Oracle Sales 902 < 5%
Salesforce.com Sales Cloud 846 < 5%
PeopleSoft CRM 835 < 5%
ClearSlide 796 < 5%
NetSuite CRM 762 < 5%
Oracle RightNow 725 < 5%
Insightly 710 < 5%
Base CRM 659 < 5%
ContactUs.com 611 < 5%
ONTRAPORT 601 < 5%
Oracle CRM On Demand 575 < 5%
Talisma 547 < 5%
Medallia 520 < 5%
Siebel Sales 510 < 5%
eGain 423 < 5%
Velocify 361 < 5%
InsideView 347 < 5%
Gigya 345 < 5%
Conga 334 < 5%
HubSpot CRM 330 < 5%
SalesLoft 326 < 5%
RainKing 320 < 5%
Gainsight 313 < 5%
Chordiant 295 < 5%
Maximizer Software 258 < 5%
Oracle Sales Cloud 250 < 5%
Salesforce Quote-to-Cash 243 < 5%
Maximizer CRM 229 < 5%
InsideSales.com 211 < 5%
KANA Software 208 < 5%
Lytics 200 < 5%
MindTouch 196 < 5%
Veeva CRM 195 < 5%
WalkMe 193 < 5%
Oracle Interaction Center 173 < 5%
GreenRope 172 < 5%
Satmetrix 170 < 5%
Lead411 157 < 5%
SAP Interaction Center 135 < 5%
eptica 134 < 5%
Talisma CRM 121 < 5%
Datalicious 117 < 5%
Outreach.io 117 < 5%
SalesforceIQ CRM 116 < 5%
Thunderhead 113 < 5%
Tigerpaw Software 113 < 5%
Lithium Platform 109 < 5%
LexisNexis InterAction 108 < 5%
CapsuleCRM 105 < 5%
Maritz 96 < 5%
Selligent 94 < 5%
Oncontact 84 < 5%
Infor Epiphany Marketing 84 < 5%
Close.io 82 < 5%
Pega CRM 69 < 5%
Cosential 64 < 5%
RocketBolt 57 < 5%
Ciboodle 55 < 5%
PipelineDeals 51 < 5%
Saratoga CRM 45 < 5%
ProsperWorks CRM 44 < 5%
IBM Unica Leads 42 < 5%
Microsoft Customer Care Framework 35 < 5%
CA Insight 33 < 5%
CRMnext 33 < 5%
PeopleSoft Sales 31 < 5%
LeanData 29 < 5%
Zoho Survey 29 < 5%
PandaDoc 28 < 5%
Nutshell 28 < 5%
CiviCRM 26 < 5%
Bullhorn CRM 25 < 5%
Method:CRM 24 < 5%
JD Edwards Sales Order Management 23 < 5%
Dimelo 22 < 5%
Sellsy 21 < 5%