Customer Relationship Management (CRM) products

157,710 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At iDatalabs, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 99 products in the Customer Relationship Management (CRM) category, and have found 157,710 companies using these products.

Customer Relationship Management (CRM)
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157,710
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

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Get targeted set of companies that use Customer Relationship Management (CRM) products

Product Install base
(# of companies we found using this product)
Market Share (%)
Salesforce.com CRM 76,061 48%
Microsoft Dynamics CRM 14,478 9%
TargetX 6,778 < 5%
SAP CRM 5,489 < 5%
Siebel Customer Relationship Management (CRM) 3,686 < 5%
SugarCRM 3,661 < 5%
Infor CRM 2,851 < 5%
SalesLogix 2,784 < 5%
Swiftpage SalesLogix 2,578 < 5%
Verint 2,494 < 5%
Oracle CRM 2,355 < 5%
ForeSee 1,694 < 5%
Amdocs 1,623 < 5%
Zoho CRM 1,588 < 5%
Sage CRM 1,547 < 5%
Deltek Vision CRM 1,462 < 5%
Goldmine 1,302 < 5%
Convergys 1,214 < 5%
IBM Tealeaf 1,096 < 5%
Vtiger 1,023 < 5%
Agile CRM 1,020 < 5%
Pipedrive 1,000 < 5%
Veeva Systems 933 < 5%
Oracle Sales 917 < 5%
PeopleSoft CRM 852 < 5%
Salesforce.com Sales Cloud 829 < 5%
ClearSlide 801 < 5%
NetSuite CRM 752 < 5%
Oracle RightNow 739 < 5%
Insightly 704 < 5%
Base CRM 669 < 5%
ContactUs.com 615 < 5%
ONTRAPORT 605 < 5%
Oracle CRM On Demand 589 < 5%
Talisma 550 < 5%
Siebel Sales 527 < 5%
Medallia 517 < 5%
eGain 442 < 5%
Oracle Fusion CRM 376 < 5%
Velocify 352 < 5%
InsideView 347 < 5%
Gigya 344 < 5%
Conga 337 < 5%
Pivotal CRM 332 < 5%
RainKing 314 < 5%
Chordiant 306 < 5%
SalesLoft 300 < 5%
HubSpot CRM 297 < 5%
Gainsight 283 < 5%
Maximizer Software 261 < 5%
Oracle Sales Cloud 245 < 5%
Maximizer CRM 233 < 5%
Salesforce Quote-to-Cash 228 < 5%
KANA Software 215 < 5%
InsideSales.com 206 < 5%
Lytics 201 < 5%
MindTouch 194 < 5%
WalkMe 193 < 5%
Veeva CRM 186 < 5%
GreenRope 176 < 5%
Oracle Interaction Center 172 < 5%
Satmetrix 172 < 5%
Lead411 160 < 5%
eptica 138 < 5%
SAP Interaction Center 131 < 5%
Talisma CRM 123 < 5%
Datalicious 119 < 5%
SalesforceIQ CRM 116 < 5%
Thunderhead 115 < 5%
Tigerpaw Software 113 < 5%
Lithium Platform 112 < 5%
LexisNexis InterAction 108 < 5%
CapsuleCRM 106 < 5%
Outreach.io 102 < 5%
Selligent 96 < 5%
Maritz 95 < 5%
Infor Epiphany Marketing 87 < 5%
Oncontact 84 < 5%
Close.io 81 < 5%
Pega CRM 66 < 5%
Ciboodle 56 < 5%
RocketBolt 56 < 5%
PipelineDeals 51 < 5%
Cosential 51 < 5%
Saratoga CRM 46 < 5%
IBM Unica Leads 41 < 5%
Microsoft Customer Care Framework 36 < 5%
CA Insight 34 < 5%
CRMnext 34 < 5%
PeopleSoft Sales 31 < 5%
Zoho Survey 29 < 5%
LeanData 28 < 5%
Nutshell 28 < 5%
PandaDoc 25 < 5%
Dimelo 25 < 5%
Bullhorn CRM 25 < 5%
JD Edwards Sales Order Management 24 < 5%
CiviCRM 23 < 5%
Sellsy 20 < 5%