Customer Relationship Management (CRM) products

170,104 Companies

What is Customer Relationship Management (CRM)?


Customer relationship management (CRM) is an approach to managing a company's interaction with current and potential future customers. The CRM approach tries to analyse data about customers' history with a company, to improve business relationships with customers, specifically focusing on customer retention, and ultimately to drive sales growth. An important aspect of the CRM approach is the systems of CRM that compile information from a range of different communication channels, including a company's website, telephone, email, live chat, marketing materials, social media, and more.

Market Share of Customer Relationship Management (CRM) products


At iDatalabs, we use sophisticated, patent-pending algorithms to track the use of various Customer Relationship Management (CRM) products and technologies. We track 101 products in the Customer Relationship Management (CRM) category, and have found 170,104 companies using these products.

Customer Relationship Management (CRM)
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170,104
Companies using Customer Relationship Management (CRM)
Customer Relationship Management (CRM)

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Get targeted set of companies that use Customer Relationship Management (CRM) products

Product Install base
(# of companies we found using this product)
Market Share (%)
Salesforce.com CRM 74,078 43%
Microsoft Dynamics CRM 14,057 8%
TargetX 10,001 < 5%
Zoho CRM 8,712 < 5%
SAP CRM 5,275 < 5%
Siebel Customer Relationship Management (CRM) 3,465 < 5%
SugarCRM 3,458 < 5%
Oracle Fusion CRM 2,692 < 5%
Infor CRM 2,690 < 5%
SalesLogix 2,618 < 5%
Verint 2,415 < 5%
Swiftpage SalesLogix 2,411 < 5%
Oracle CRM 2,250 < 5%
Agile CRM 1,966 < 5%
ForeSee 1,530 < 5%
Amdocs 1,507 < 5%
Deltek Vision CRM 1,454 < 5%
Sage CRM 1,453 < 5%
ContactUs.com 1,428 < 5%
IBM Tealeaf 1,323 < 5%
Goldmine 1,239 < 5%
Pipedrive 1,211 < 5%
ONTRAPORT 1,207 < 5%
Convergys 1,115 < 5%
Veeva Systems 987 < 5%
Pivotal CRM 952 < 5%
Vtiger 934 < 5%
Salesforce.com Sales Cloud 902 < 5%
Oracle Sales 890 < 5%
ClearSlide 803 < 5%
PeopleSoft CRM 801 < 5%
NetSuite CRM 767 < 5%
Insightly 691 < 5%
Oracle RightNow 639 < 5%
Base CRM 629 < 5%
Oracle CRM On Demand 556 < 5%
Medallia 546 < 5%
Talisma 528 < 5%
Siebel Sales 485 < 5%
eGain 424 < 5%
HubSpot CRM 379 < 5%
SalesLoft 372 < 5%
Velocify 355 < 5%
Gainsight 347 < 5%
InsideView 339 < 5%
Conga 333 < 5%
Gigya 326 < 5%
RainKing 313 < 5%
Datalicious 288 < 5%
Chordiant 278 < 5%
Salesforce Quote-to-Cash 272 < 5%
GreenRope 271 < 5%
WalkMe 266 < 5%
Oracle Sales Cloud 257 < 5%
Lytics 254 < 5%
Maximizer Software 248 < 5%
Maximizer CRM 218 < 5%
Veeva CRM 216 < 5%
InsideSales.com 210 < 5%
KANA Software 204 < 5%
MindTouch 183 < 5%
Oracle Interaction Center 182 < 5%
Satmetrix 160 < 5%
Lead411 152 < 5%
Thunderhead 138 < 5%
Outreach.io 136 < 5%
SAP Interaction Center 130 < 5%
eptica 125 < 5%
Talisma CRM 116 < 5%
Selligent 115 < 5%
SalesforceIQ CRM 114 < 5%
Tigerpaw Software 106 < 5%
LexisNexis InterAction 105 < 5%
Lithium Platform 104 < 5%
CapsuleCRM 99 < 5%
Maritz 97 < 5%
Cosential 86 < 5%
Oncontact 79 < 5%
Pega CRM 78 < 5%
Infor Epiphany Marketing 78 < 5%
Close.io 77 < 5%
Zoho Survey 73 < 5%
ProsperWorks CRM 67 < 5%
RocketBolt 65 < 5%
Ciboodle 52 < 5%
Sellsy 50 < 5%
PipelineDeals 50 < 5%
LeanData 49 < 5%
Saratoga CRM 45 < 5%
IBM Unica Leads 41 < 5%
CA Insight 34 < 5%
Microsoft Customer Care Framework 33 < 5%
PandaDoc 33 < 5%
CRMnext 33 < 5%
CiviCRM 33 < 5%
PeopleSoft Sales 30 < 5%
Bullhorn CRM 27 < 5%
Nutshell 26 < 5%
Method:CRM 24 < 5%
JD Edwards Sales Order Management 23 < 5%
Dimelo 21 < 5%