Companies using Cisco Unified Contact Center Enterprise
We have data on 2,286 companies that use Cisco Unified Contact Center Enterprise. The companies using Cisco Unified Contact Center Enterprise are most often found in United States and in the Information Technology and Services industry. Cisco Unified Contact Center Enterprise is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Unified Contact Center Enterprise usage goes back as far as 8 years and 6 months.
Who uses Cisco Unified Contact Center Enterprise?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | HTS Inc. Consultants |
| Website | htshouston.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 500-1000 |
| Company | Fujitsu Ltd |
| Website | fujitsu.com |
| Country | Japan |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | eBay Inc. |
| Website | ebay.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | California State University, Stanislaus |
| Website | csustan.edu |
| Country | United States |
| Revenue | 100M-200M |
| Company Size | 1000-5000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| HTS Inc. Consultants | htshouston.com | United States | 10M-50M | 500-1000 |
| Fujitsu Ltd | fujitsu.com | Japan | >1000M | >10000 |
| eBay Inc. | ebay.com | United States | >1000M | >10000 |
| California State University, Stanislaus | csustan.edu | United States | 100M-200M | 1000-5000 |
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Cisco Unified Contact Center Enterprise Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco Unified Contact Center Enterprise has a market share of about 2.7%. Other major and competing products in this category include:
Contact Center Management
What is Cisco Unified Contact Center Enterprise?
Cisco Unified Contact Center Enterprise delivers intelligent contact routing, call treatment, network-to-desktop computer telephony integration (CTI), and multichannel contact management over an IP infrastructure. It combines multichannel automatic call distributor (ACD) functionality with IP telephony in a unified solution.
Top Industries that use Cisco Unified Contact Center Enterprise
Looking at Cisco Unified Contact Center Enterprise customers by industry, we find that Information Technology and Services (25%), Hospital & Health Care (7%), Computer Software (6%), Telecommunications (6%) and Financial Services (5%) are the largest segments.
Top Countries that use Cisco Unified Contact Center Enterprise
66% of Cisco Unified Contact Center Enterprise customers are in United States and 6% are in United Kingdom.
Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Employees)
Of all the customers that are using Cisco Unified Contact Center Enterprise, a majority (54%) are large (>1000 employees), 13% are small (<50 employees) and 31% are medium-sized.
Distribution of companies that use Cisco Unified Contact Center Enterprise based on company size (Revenue)
Of all the customers that are using Cisco Unified Contact Center Enterprise, a majority (56%) are large (>$1000M), 27% are small (<$50M) and 14% are medium-sized.
