We have data on 107 companies that use Cisco Unified Customer Voice Portal. The companies using Cisco Unified Customer Voice Portal are most often found in United States and in the Information Technology and Services industry. Cisco Unified Customer Voice Portal is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Unified Customer Voice Portal usage goes back as far as 7 years and 11 months.
Company | Infosys Ltd |
Website | infosys.com |
Country | India |
Revenue | >1000M |
Company Size | >10000 |
Company | Cisco Systems, Inc. |
Website | cisco.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Wipro Ltd |
Website | wipro.com |
Country | India |
Revenue | >1000M |
Company Size | >10000 |
Company | AT&T Inc |
Website | att.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Cognizant Technology Solutions Corp |
Website | cognizant.com |
Country | United States |
Revenue | >1000M |
Company Size | >10000 |
Company | Website | Country | Revenue | Company Size |
---|---|---|---|---|
Infosys Ltd | infosys.com | India | >1000M | >10000 |
Cisco Systems, Inc. | cisco.com | United States | >1000M | >10000 |
Wipro Ltd | wipro.com | India | >1000M | >10000 |
AT&T Inc | att.com | United States | >1000M | >10000 |
Cognizant Technology Solutions Corp | cognizant.com | United States | >1000M | >10000 |
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco Unified Customer Voice Portal has a market share of about 0.1%. Other major and competing products in this category include:
Cisco Unified Customer Voice Portal combines open-standards support for speech with intelligent application development and industry-best call control to deliver personalized self-service to callers-either as a standalone interactive-voice-response (IVR) system or transparently integrated with a contact center.
Looking at Cisco Unified Customer Voice Portal customers by industry, we find that Information Technology and Services (34%), Telecommunications (11%), Computer Software (8%) and Financial Services (6%) are the largest segments.
58% of Cisco Unified Customer Voice Portal customers are in United States and 7% are in Canada.
Of all the customers that are using Cisco Unified Customer Voice Portal, a majority (55%) are large (>1000 employees), 12% are small (<50 employees) and 27% are medium-sized.
Of all the customers that are using Cisco Unified Customer Voice Portal, a majority (57%) are large (>$1000M), 26% are small (<$50M) and 8% are medium-sized.