Companies using JIRA Service Desk
We have data on 6,057 companies that use JIRA Service Desk. The companies using JIRA Service Desk are most often found in United States and in the Information Technology and Services industry. JIRA Service Desk is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for JIRA Service Desk usage goes back as far as 6 years and 8 months.
If you’re interested in the companies that use JIRA Service Desk, you may want to check out ServiceNow and Atlassian Statuspage as well.
Who uses JIRA Service Desk?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Fujitsu Ltd |
| Website | fujitsu.com |
| Country | Japan |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Panasonic Corp |
| Website | panasonic.com |
| Country | Japan |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | eBay Inc. |
| Website | ebay.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Blackfriars Insurance Brokers Ltd |
| Website | blackfriarsgroup.com |
| Country | United Kingdom |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| Fujitsu Ltd | fujitsu.com | Japan | >1000M | >10000 |
| Panasonic Corp | panasonic.com | Japan | >1000M | >10000 |
| eBay Inc. | ebay.com | United States | >1000M | >10000 |
| Blackfriars Insurance Brokers Ltd | blackfriarsgroup.com | United Kingdom | >1000M | >10000 |
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JIRA Service Desk Market Share and Competitors in IT Helpdesk Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including IT Helpdesk Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the IT Helpdesk Management category, JIRA Service Desk has a market share of about 7.5%. Other major and competing products in this category include:
IT Helpdesk Management
What is JIRA Service Desk?
JIRA Service Desk delivers an effortless service experience, adapts to your needs, with set up time and pricing at a fraction of competitors.
Top Industries that use JIRA Service Desk
Looking at JIRA Service Desk customers by industry, we find that Information Technology and Services (22%), Computer Software (14%) and Financial Services (7%) are the largest segments.
Top Countries that use JIRA Service Desk
52% of JIRA Service Desk customers are in United States, 8% are in United Kingdom and 5% are in Canada.
Distribution of companies that use JIRA Service Desk based on company size (Employees)
Of all the customers that are using JIRA Service Desk, a majority (50%) are medium-sized, 31% are large ( >1000 employees) and 19 are small (<50 employees).
Distribution of companies that use JIRA Service Desk based on company size (Revenue)
Of all the customers that are using JIRA Service Desk, 41% are small (<$50M), 21% are medium-sized and 34% are large (>$1000M).
