Companies using Kayako
We have data on 2,521 companies that use Kayako. The companies using Kayako are most often found in United States and in the Information Technology and Services industry. Kayako is most often used by companies with 10-50 employees and 1M-10M dollars in revenue. Our data for Kayako usage goes back as far as 8 years and 5 months.
Who uses Kayako?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | HTS Inc. Consultants |
| Website | htshouston.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 500-1000 |
| Company | eBay Inc. |
| Website | ebay.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Blackfriars Insurance Brokers Ltd |
| Website | blackfriarsgroup.com |
| Country | United Kingdom |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Westlake Financial Services |
| Website | westlakefinancial.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| HTS Inc. Consultants | htshouston.com | United States | 10M-50M | 500-1000 |
| eBay Inc. | ebay.com | United States | >1000M | >10000 |
| Blackfriars Insurance Brokers Ltd | blackfriarsgroup.com | United Kingdom | >1000M | >10000 |
| Westlake Financial Services | westlakefinancial.com | United States | 200M-1000M | 1000-5000 |
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Kayako Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, Kayako has a market share of about 0.2%. Other major and competing products in this category include:
Customer Service Management
What is Kayako?
Kayako is a software development company. The company develops a cloud-based customer service platform and on-premises help desk and customer support software.
Top Industries that use Kayako
Looking at Kayako customers by industry, we find that Information Technology and Services (20%), Computer Software (14%) and Internet (5%) are the largest segments.
Top Countries that use Kayako
43% of Kayako customers are in United States and 9% are in United Kingdom.
Distribution of companies that use Kayako based on company size (Employees)
Of all the customers that are using Kayako, 41% are small (<50 employees), 41% are medium-sized and 17% are large (>1000 employees).
Distribution of companies that use Kayako based on company size (Revenue)
Of all the customers that are using Kayako, a majority (55%) are small (<$50M), 18% are large (>$1000M) and 18% are medium-sized.
