Companies using OpinionLab
We have data on 617 companies that use OpinionLab. The companies using OpinionLab are most often found in United States and in the Retail industry. OpinionLab is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for OpinionLab usage goes back as far as 8 years and 2 months.
Who uses OpinionLab?
| Company | Blue Cross Blue Shield Association |
| Website | bcbs.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | 1000-5000 |
| Company | Cisco Systems, Inc. |
| Website | cisco.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Lenovo Group Ltd |
| Website | lenovo.com |
| Country | Hong Kong |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Home Depot Inc |
| Website | homedepot.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Canon Inc |
| Website | canon.com |
| Country | Japan |
| Revenue | 10M-50M |
| Company Size | 50-200 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Blue Cross Blue Shield Association | bcbs.com | United States | >1000M | 1000-5000 |
| Cisco Systems, Inc. | cisco.com | United States | >1000M | >10000 |
| Lenovo Group Ltd | lenovo.com | Hong Kong | >1000M | >10000 |
| Home Depot Inc | homedepot.com | United States | >1000M | >10000 |
| Canon Inc | canon.com | Japan | 10M-50M | 50-200 |
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OpinionLab Market Share and Competitors in Customer Service Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Service Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Service Management category, OpinionLab has a market share of about 0.1%. Other major and competing products in this category include:
Customer Service Management
What is OpinionLab?
OpinionLab is a high-growth SaaS provider of continuous Voice of Customer listening solutions that drive smarter, real-time business action to deliver a high quality and consistent customer experience.
Top Industries that use OpinionLab
Looking at OpinionLab customers by industry, we find that Retail (14%), Publishing (11%), Insurance (6%), Financial Services (6%) and Information Technology and Services (5%) are the largest segments.
Top Countries that use OpinionLab
73% of OpinionLab customers are in United States.
Distribution of companies that use OpinionLab based on company size (Employees)
Of all the customers that are using OpinionLab, 25% are small (<50 employees), 28% are medium-sized and 45% are large (>1000 employees).
Distribution of companies that use OpinionLab based on company size (Revenue)
Of all the customers that are using OpinionLab, 34% are small (<$50M), 14% are medium-sized and 44% are large (>$1000M).
