Companies using SysAid

We have found 1,388 companies that use SysAid. The companies using SysAid are most often found in United States and in the Computer Software industry. SysAid is most often used by companies with 50-200 employees and 10M-50M dollars in revenue. Our data for SysAid usage goes back as far as 2 years and 11 months.

Who uses SysAid?

List of the top companies using SysAid :
Company Website Country Revenue Company Size
Caliber Home Loans, Inc. caliberhomeloans.com United States 200M-1000M 5000-10000
Lonza Group AG lonza.com Switzerland >1000M >10000
Reed Group, Ltd. reedgroup.com United States 200M-1000M 1000-5000
Toot'n Totum Food Stores, LLC tootntotum.com United States 100M-200M 1000-5000
Aurico Reports aurico.com United States 10M-50M 200-500

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SysAid Market Share and Competitors in IT Helpdesk Management

We use the best scanning techniques combined with advanced data science to monitor the market share of over 5,000 technology products, including IT Helpdesk Management. In the IT Helpdesk Management category, SysAid has a market share of about 12.5%. Other major and competing products in this category include:

SysAid
IT Helpdesk Management
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1,388
Companies using SysAid
SysAid market share in IT Helpdesk Management is about 12.49%
IT Helpdesk Management

What is SysAid?

SysAid Technologies (formerly Ilient) is an international company founded in 2002 that develops and provides IT Service Management software. SysAid Technologies is a privately owned company, founded by Israel Lifshitz (also founder of NUBO Software). SysAid is an IT service management software designed to help automate a company's processes for help desk support, including hardware configurations, asset management, software licenses, tasks & projects, mobile device management (MDM), and more. SysAid is available on an In-House or Cloud (SaaS) platform, and in Free, Pro, Enterprise, Education, and MSP editions.

Top Industries that use SysAid

Top Industries that use SysAid

Looking at SysAid customers by industry, we find that Computer Software (9%), Information Technology and Services (6%) and Hospital & Health Care (6%) are the largest segments.

Companies using SysAid - Distribution by industry
Companies that use SysAid, by industry :
Industry Number of companies
Computer Software 149
Information Technology and Services 111
Hospital & Health Care 102
Higher Education 73
Financial Services 57
Construction 43
Education Management 41
Computer Hardware 33
Retail 33
Insurance 31

Top Countries that use SysAid

Top Countries that use SysAid

49% of SysAid customers are in United States and 7% are in United Kingdom.

SysAid customers by country
Companies that use SysAid, by country :
Country Number of companies
United States 792
United Kingdom 116
Canada 78
Australia 51
Brazil 50
Netherlands 34
India 28
South Africa 25
Italy 22
Mexico 21

Distribution of companies that use SysAid based on company size (Employees)

Distribution of companies that use SysAid based on company size (Employees)
Of all the companies that are using SysAid,19% are small (<50 employees), 49% are medium-sized and 28% are large (>1000 employees).
Companies using SysAid, by size (number of employees)
Companies that use SysAid, by employees :
Employees Number of companies
50-200 Employees 305
200-500 Employees 230
1000-5000 Employees 170
10-50 Employees 143
500-1000 Employees 135
>10000 Employees 101
1-10 Employees 87
5000-10000 Employees 56

Distribution of companies that use SysAid based on company size (Revenue)

Distribution of companies that use SysAid based on company size (Revenue)
Of all the companies that are using SysAid, 44% are small (<$50M), 23% are medium-sized and 23% are large (>$1000M).
SysAid clients - distribution by company revenue
Companies that use SysAid, by revenue :
Revenue (in USD) Number of companies
10M-50M 374
1M-10M 259
>1000M 152
50M-100M 149
200M-1000M 146
100M-200M 135
0M-1M 73

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