Remote access refers to remote control of a computer by using another device connected via the internet or another network. This is widely used by many computer manufacturers and large businesses' helpdesks for technical troubleshooting of their customers' problems. Although commonly used for client desktop access this technology is also used to access servers in data centers.
At iDatalabs, we use sophisticated, patent-pending algorithms to track the use of various Remote Access products and technologies. We track 12 products in the Remote Access category, and have found 27,394 companies using these products.
(# of companies we found using this product)
|Market Share (%)|
|Citrix Receiver||1,360||< 5%|
|Citrix GoToMyPC||405||< 5%|
|HP Integrated Lights-Out||187||< 5%|
|IBM Tivoli Remote Control||135||< 5%|