Unified Communications products

173,576 Companies

What is Unified Communications?


Unified Communications (UC) refers to the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.

Market Share of Unified Communications products


At iDatalabs, we use sophisticated, patent-pending algorithms to track the use of various Unified Communications products and technologies. We track 74 products in the Unified Communications category, and have found 173,576 companies using these products.

Unified Communications
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173,576
Companies using Unified Communications
Unified Communications

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Get targeted set of companies that use Unified Communications products

Product Install base
(# of companies we found using this product)
Market Share (%)
Skype 34,075 19%
Zoom 21,639 12%
Microsoft Lync 17,175 9%
Cisco WebEx 17,009 9%
Vodafone Global Connectivity 12,285 7%
Cisco Unified Communications Manager (CallManager) 8,528 < 5%
Polycom 8,182 < 5%
Mitel 7,060 < 5%
Citrix GoToMeeting 5,456 < 5%
Adobe Connect 3,303 < 5%
Fusion Apptix 3,054 < 5%
Avaya Unified Messaging 2,755 < 5%
Microsoft Lync Server 2,678 < 5%
Avaya IP Office 2,443 < 5%
Tencent QQ 2,303 < 5%
AVST 1,973 < 5%
Twilio 1,771 < 5%
Cisco TelePresence 1,752 < 5%
Cisco Jabber 1,560 < 5%
Avaya Aura 1,281 < 5%
Join.Me 1,247 < 5%
Avaya Communications Server 1,197 < 5%
Microsoft Live Meeting 1,164 < 5%
Google Voice 974 < 5%
BroadSoft 887 < 5%
West Corporation 850 < 5%
appear.in 840 < 5%
Nortel BCM 786 < 5%
Vidyo 721 < 5%
InterCall 678 < 5%
Comverse 636 < 5%
Avaya Intuity 618 < 5%
Cisco Codian 512 < 5%
Polycom HDX Series 501 < 5%
Google Hangouts 462 < 5%
HipChat 459 < 5%
Avaya One-X Applications 441 < 5%
IBM Sametime 419 < 5%
GoToWebinar 353 < 5%
Avaya Business Communications Manager 300 < 5%
Fonality 288 < 5%
Polycom RMX Series 258 < 5%
Arkadin 197 < 5%
ReadyTalk 166 < 5%
Acano 161 < 5%
Polycom RealPresence 155 < 5%
ShoreTel Communicator 151 < 5%
Vodafone Global Enterprise 149 < 5%
MegaPath 146 < 5%
AT&T connect 142 < 5%
Aspect Voxeo 125 < 5%
Actiance 113 < 5%
SlideRocket 102 < 5%
Huawei BSS 100 < 5%
Pexip 91 < 5%
Cisco Unified MeetingPlace 89 < 5%
BroadWorks 87 < 5%
NEC UNIVERGE 3C 74 < 5%
Vodafone Unified Communications 67 < 5%
Cisco Digital Media Suite 66 < 5%
Siemens OpenScape Office 54 < 5%
Google WebRTC 46 < 5%
Cisco Show and Share 46 < 5%
Fuze 40 < 5%
Mitel Unified Communicator Advanced 38 < 5%
PowerDialer 38 < 5%
Avaya Meeting Exchange 37 < 5%
Saba Meeting 35 < 5%
Cisco TelePresence Conductor 34 < 5%
Cisco WebEx Event Center 33 < 5%
Verizon Conferencing 33 < 5%
StarLeaf 32 < 5%
AT&T Video, Web, and Audio Conferencing 31 < 5%
Asterisk 25 < 5%