Unified Communications products

151,713 Companies

What is Unified Communications?


Unified Communications (UC) refers to the integration of real-time, enterprise, communication services such as instant messaging (chat), presence information, voice (including IP telephony), audio, web & video conferencing, fixed-mobile convergence (FMC), desktop sharing, data sharing (including web connected electronic interactive whiteboards), call control and speech recognition with non-real-time communication services such as unified messaging (integrated voicemail, e-mail, SMS and fax). UC is not necessarily a single product, but a set of products that provides a consistent unified user-interface and user-experience across multiple devices and media-types.

Market Share of Unified Communications products


At iDatalabs, we use sophisticated, patent-pending algorithms to track the use of various Unified Communications products and technologies. We track 71 products in the Unified Communications category, and have found 151,713 companies using these products.

Unified Communications
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151,713
Companies using Unified Communications
Unified Communications
Product Install base
(# of companies we found using this product)
Market Share (%)
Skype 32,667 21%
Microsoft Lync 17,116 11%
Cisco WebEx 16,628 10%
Vodafone Global Connectivity 12,228 8%
Cisco Unified Communications Manager (CallManager) 8,397 < 5%
Polycom 8,054 < 5%
Zoom 8,018 < 5%
Mitel 6,877 < 5%
Citrix GoToMeeting 5,161 < 5%
Adobe Connect 3,252 < 5%
Fusion Apptix 2,789 < 5%
Microsoft Lync Server 2,679 < 5%
Avaya IP Office 2,431 < 5%
AVST 1,981 < 5%
Tencent QQ 1,943 < 5%
Cisco TelePresence 1,721 < 5%
Twilio 1,613 < 5%
Cisco Jabber 1,424 < 5%
Avaya Aura 1,257 < 5%
Join.Me 1,211 < 5%
Avaya Communications Server 1,197 < 5%
Microsoft Live Meeting 1,174 < 5%
West Corporation 884 < 5%
BroadSoft 876 < 5%
Nortel BCM 787 < 5%
Google Voice 765 < 5%
Vidyo 717 < 5%
InterCall 706 < 5%
Comverse 649 < 5%
Avaya Intuity 647 < 5%
Cisco Codian 516 < 5%
Polycom HDX Series 497 < 5%
Avaya One-X Applications 448 < 5%
IBM Sametime 419 < 5%
appear.in 395 < 5%
Avaya Business Communications Manager 302 < 5%
Fonality 287 < 5%
Polycom RMX Series 265 < 5%
Arkadin 200 < 5%
ReadyTalk 159 < 5%
ShoreTel Communicator 150 < 5%
Acano 149 < 5%
Vodafone Global Enterprise 148 < 5%
AT&T connect 143 < 5%
MegaPath 142 < 5%
Polycom RealPresence 126 < 5%
Aspect Voxeo 124 < 5%
Actiance 106 < 5%
SlideRocket 100 < 5%
HipChat 99 < 5%
Huawei BSS 98 < 5%
Cisco Unified MeetingPlace 90 < 5%
Google Hangouts 87 < 5%
Pexip 86 < 5%
NEC UNIVERGE 3C 71 < 5%
Cisco Digital Media Suite 67 < 5%
Vodafone Unified Communications 66 < 5%
GoToWebinar 62 < 5%
Cisco Show and Share 48 < 5%
Siemens OpenScape Office 48 < 5%
Mitel Unified Communicator Advanced 39 < 5%
PowerDialer 39 < 5%
Avaya Meeting Exchange 36 < 5%
Saba Meeting 35 < 5%
Verizon Conferencing 35 < 5%
Cisco TelePresence Conductor 34 < 5%
StarLeaf 33 < 5%
AT&T Video, Web, and Audio Conferencing 33 < 5%
Fuze 31 < 5%
Cisco WebEx Event Center 29 < 5%
Google WebRTC 22 < 5%