Workforce Management (WFM) encompasses all the activities needed to maintain a productive workforce. In includes employee time tracking, project time tracking, employee effectiveness and productivity, expense tracking and resource scheduling. Workforce management can also encompass field service management. This provides software to optimally plan and dispatch field service technicians and their properly stocked vehicles to a customer's location in a timely manner in order to deliver against their service commitments.
At iDatalabs, we use sophisticated, patent-pending algorithms to track the use of various Workforce Management products and technologies. We track 15 products in the Workforce Management category, and have found 3,602 companies using these products.
(# of companies we found using this product)
|Market Share (%)|
|TOA Technologies||79||< 5%|
|CGI PragmaCAD||49||< 5%|