Contact Solutions offers cloud-based, voice, and mobile customer care solutions. At Contact Solutions, they believe the customer care should be effortless for the customer and sustainable for the enterprise. Their cloud-based, voice, and mobile customer care solutions reduce effort through highly personalized self-service and agent-assisted experiences, provided at the convenience of the customer. We use business intelligence to continually improve and optimize customer care so enterprises can achieve superior results at sustainable cost while adapting quickly to rapidly changing customer demands.
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
IT Footprint gives a relative indication of how much IT services this company consumes.
IT Spend
IT Spend shows roughly how much this client spends on IT per year in USD.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Contact Solutions uses 5 different technologies from 65 different vendors. They have above average use of several technologies including Java, Perl and Python.
Contact Solutions uses products from 59 different product categories. They are particularly heavy users of products in Software Frameworks, Operating Systems, and Business Intelligence.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Technology | Category | Vendor | Usage |
---|---|---|---|
Java | Programming Languages | Oracle | |
Perl | Programming Languages | Perl | |
Python | Programming Languages | Python Software Foundation | |
Windows 10 | Operating Systems | Microsoft Corporation | |
PayPal | Online Payment | PayPal |
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