Companies using Medallia
We have data on 3,061 companies that use Medallia. The companies using Medallia are most often found in United States and in the Hospitality industry. Medallia is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Medallia usage goes back as far as 8 years and 2 months.
If you’re interested in the companies that use Medallia, you may want to check out IBM Tealeaf and Gorgias as well.
Who uses Medallia?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | HTS Inc. Consultants |
| Website | htshouston.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 500-1000 |
| Company | The North Face |
| Website | thenorthface.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | eBay Inc. |
| Website | ebay.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | NetSuite |
| Website | netsuite.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| HTS Inc. Consultants | htshouston.com | United States | 10M-50M | 500-1000 |
| The North Face | thenorthface.com | United States | 200M-1000M | 1000-5000 |
| eBay Inc. | ebay.com | United States | >1000M | >10000 |
| NetSuite | netsuite.com | United States | >1000M | >10000 |
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Medallia Market Share and Competitors in Customer Experience Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Customer Experience Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Customer Experience Management category, Medallia has a market share of about 3.3%. Other major and competing products in this category include:
Customer Experience Management
What is Medallia?
Medallia provides Software-as-a-Service (SaaS) Customer Experience Management (CEM) and Enterprise Feedback Management (EFM) software and services to hospitality, retail, financial services, high-tech, and business-to-business (B2B) companies in the United States and internationally.
Top Industries that use Medallia
Looking at Medallia customers by industry, we find that Hospitality (21%), Computer Software (7%), Information Technology and Services (7%) and Retail (6%) are the largest segments.
Top Countries that use Medallia
62% of Medallia customers are in United States and 6% are in United Kingdom.
Distribution of companies that use Medallia based on company size (Employees)
Of all the customers that are using Medallia, 20% are small (<50 employees), 34% are medium-sized and 45% are large (>1000 employees).
Distribution of companies that use Medallia based on company size (Revenue)
Of all the customers that are using Medallia, 36% are small (<$50M), 15% are medium-sized and 44% are large (>$1000M).
