Companies using Cisco Contact Center
We have data on 1,927 companies that use Cisco Contact Center. The companies using Cisco Contact Center are most often found in United States and in the Information Technology and Services industry. Cisco Contact Center is most often used by companies with >10000 employees and >1000M dollars in revenue. Our data for Cisco Contact Center usage goes back as far as 1 years and 10 months.
Who uses Cisco Contact Center?
| Company | Infosys Ltd |
| Website | infosys.com |
| Country | India |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | HTS Inc. Consultants |
| Website | htshouston.com |
| Country | United States |
| Revenue | 10M-50M |
| Company Size | 500-1000 |
| Company | Fujitsu Ltd |
| Website | fujitsu.com |
| Country | Japan |
| Revenue | >1000M |
| Company Size | >10000 |
| Company | Blue Cross Blue Shield Association |
| Website | bcbs.com |
| Country | United States |
| Revenue | >1000M |
| Company Size | 1000-5000 |
| Company | Westlake Financial Services |
| Website | westlakefinancial.com |
| Country | United States |
| Revenue | 200M-1000M |
| Company Size | 1000-5000 |
| Company | Website | Country | Revenue | Company Size |
|---|---|---|---|---|
| Infosys Ltd | infosys.com | India | >1000M | >10000 |
| HTS Inc. Consultants | htshouston.com | United States | 10M-50M | 500-1000 |
| Fujitsu Ltd | fujitsu.com | Japan | >1000M | >10000 |
| Blue Cross Blue Shield Association | bcbs.com | United States | >1000M | 1000-5000 |
| Westlake Financial Services | westlakefinancial.com | United States | 200M-1000M | 1000-5000 |
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Cisco Contact Center Market Share and Competitors in Contact Center Management
We use the best indexing techniques combined with advanced data science to monitor the market share of over 15,000 technology products, including Contact Center Management. By scanning billions of public documents, we are able to collect deep insights on every company, with over 100 data fields per company at an average. In the Contact Center Management category, Cisco Contact Center has a market share of about 2.3%. Other major and competing products in this category include:
Contact Center Management
What is Cisco Contact Center?
Cisco Contact Center offers featured contact center solutions which provides AI-powered cognitive agent, customer experiences and an in-depth view of customer's journey. It is a customer service platform which provides open, flexible cloud architecture that allows customization and application integrations, seamless management and user experiences.
Top Industries that use Cisco Contact Center
Looking at Cisco Contact Center customers by industry, we find that Information Technology and Services (25%), Hospital & Health Care (7%), Computer Software (6%), Telecommunications (6%) and Financial Services (5%) are the largest segments.
Top Countries that use Cisco Contact Center
61% of Cisco Contact Center customers are in United States and 5% are in United Kingdom.
Distribution of companies that use Cisco Contact Center based on company size (Employees)
Of all the customers that are using Cisco Contact Center, a majority (54%) are large (>1000 employees), 14% are small (<50 employees) and 32% are medium-sized.
Distribution of companies that use Cisco Contact Center based on company size (Revenue)
Of all the customers that are using Cisco Contact Center, a majority (56%) are large (>$1000M), 27% are small (<$50M) and 15% are medium-sized.
