CheckMate’s mission is to connect businesses and their customers through real-time, human communications. CheckMate’s white-labeled technology allows hotels and distributors to provide a better experience for hotel guests through timely mobile services. Through CheckMate’s platform, travelers can request room preferences, communicate arrival times, receive last-minute upgrade offers, submit loyalty numbers, and receive room status alerts and other direct communication from the hotel in advance of arrival. Hotels use CheckMate to streamline check-in and allow guests to bypass the lines and wait at the front desk, while generating revenue from upsell offers. CheckMate’s platform is compatible with all hotel property management systems (PMS). Hotels looking to execute the service do not need to purchase new hardware; there are no development or installation fees, and hotel training and onboarding is quick and easy. The guest experience is white-labeled under the hotel’s brand, so it extends the hotel’s service promise. Partner hotels pay a monthly fee to access the service and, in return, CheckMate’s mobile and online upgrade tools allow hotels to promote special offers on premium inventory and amenities to increase RevPAR. Implementation is also easy for other distribution partners like travel agents and search engines, enabling them to provide their customers with enhanced service at any hotel. This enhances branded customer service, and partners can leverage CheckMate’s room intelligence data to request specific room categories and preferences on behalf of the guest.
SaaS Adoption
SaaS Adoption indicates the level of adoption by this company of software as a service services.
Cloud Adoption
Cloud Adoption indicates the level of adoption by this company of cloud services.
IT Footprint
IT Footprint gives a relative indication of how much IT services this company consumes.
IT Spend
IT Spend shows roughly how much this client spends on IT per year in USD.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
CheckMate uses 5 different technologies from 12 different vendors. They have above average use of several technologies including Zendesk, Twilio and Salesforce.com Heroku.
CheckMate uses products from 18 different product categories. They are particularly heavy users of products in Cloud Platforms & Services, Sales Engagement Platform, and Customer Service Management.
Enlyft tracks the use of over 15,000 technologies and has proprietary data on over 18 million companies worldwide.
Technology | Category | Vendor | Usage |
---|---|---|---|
Zendesk | Customer Service Management | Zendesk, Inc. | |
Twilio | Unified Communications | Twilio | |
Salesforce.com Force.com | Cloud Platforms & Services | Salesforce.com, inc | |
Salesforce.com Heroku | Cloud Platforms & Services | Salesforce.com, inc | |
Pardot | Marketing Automation | Salesforce.com, inc |
What other companies use Zendesk?
Who are the biggest users of Unified Communications?
What countries, industries, and company sizes are most likely to use Salesforce.com Force.com?